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Terms & Conditions

Terms and Conditions of Sales - USA

Please read and understand the Terms and Conditions prior to placing your order.

Hampton Research products are for research use only.  Not for use in diagnostic procedures.

Hampton Research utilizes FedEx Express-Saver delivery, FedEx Two-Day delivery, and FedEx Priority Overnight delivery. F.O.B. Point: Aliso Viejo, CA U.S.A. Freight charges will be prepaid and added to your invoice. Freight charges may be charged to a personal account provided an account number is given. You will be notified of any backorders when you place an order. We do our best to maintain a complete inventory of all products.

Products and prices are correct at date of printing but are subject to change without notice. Current pricing will be confirmed at the time of your order. No minimum order required.

You have the following options when purchasing products directly from Hampton Research:

               Telephone Orders

               24 Hour Fax Ordering

               Mail Orders

               Online Ordering

Telephone Orders

We gladly accept telephone orders between 7:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday. If you are calling from the Continental United States or Canada, dial toll free: (800) 452-3899, or dial (949) 425-1321.

Providing the following information will assure prompt handling of your order:

   Institution Name.

   Invoice Address.

   Shipping Address.

   Purchase order number.

   Catalog number and/or description of the product as well as the quantity needed.

24 Hour Fax Ordering

We encourage customers to simplify ordering by sending a fax copy of the purchase order. Please feel free to fax your order to: (949) 425-1611.

Providing the following information will assure prompt handling of your order:

   Institution Name.

   Invoice Address.

   Shipping Address.

   Purchase order number.

   Catalog number and/or description of the product as well as the quantity needed.

   Telephone and fax number along with person to contact for questions.

Mail Orders

Please send mail orders to the following address:

Hampton Research Corp.

34 Journey

Aliso Viejo, CA 92656-3317

USA

Providing the following information will assure prompt handling of your order:

   Institution Name.

   Invoice Address.

   Shipping Address.

   Purchase order number.

   Catalog number and/or description of the product as well as the quantity needed.

   Telephone and fax number along with person to contact for questions.

Online Ordering

Hampton Research products can be ordered online. Browse the Hampton Research website, choose your products, and submit your order.

Please see our Privacy Policy should you have questions regarding sending Hampton Research personal information.

Terms and Conditions of Sales - International

Please read and understand the Terms and Conditions prior to placing your order.

Hampton Research utilizes FedEx International Economy and FedEx International Priority. F.O.B. Point: Aliso Viejo, CA U.S.A. Freight charges will be prepaid and added to your invoice. Freight charges may be charged to a personal account provided an account number is given. You will be notified of any backorders when you place an order. We do our best to maintain a complete inventory of all products.

Products and prices are correct at date of printing but are subject to change without notice. Current pricing will be confirmed at the time of your order. No minimum order required.

You have the following options when purchasing products directly from Hampton Research:

               Telephone Orders

               24 Hour Fax Ordering

               Mail Orders

               Online Ordering

Telephone Orders

We gladly accept telephone orders between 7:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday. Please dial 1-949-425-1321.

Providing the following information will assure prompt handling of your order:

   Institution Name.

   Invoice Address.

   Ship To Address.

   Purchase order number.

   Catalog number and/or description of the product as well as the quantity needed.

24 Hour Fax Ordering

We encourage customers to simplify ordering by sending a fax copy of the purchase order. Please feel free to fax your order to: (949) 425-1611.

Providing the following information will assure prompt handling of your order:

   Bill To Address.

   Ship To Address.

   Fax, phone number, and person to contact for delivery of the order (required).

   Purchase order number (optional).

   Catalog number and/or description of the product as well as the quantity needed.

If you prefer delivery to a broker please provide complete delivery information and a contact person with fax number.

Mail Orders

Please send mail orders to the following address:

Hampton Research Corp.

34 Journey

Aliso Viejo, CA 92656-3317

USA

Providing the following information will assure prompt handling of your order:

   Bill To Address.

   Ship To Address.

   Fax, phone number, and person to contact for delivery of the order (required).

   Purchase order number (optional).

   Catalog number and/or description of the product as well as the quantity needed.

   If you prefer delivery to a broker please provide complete delivery information and a contact person with fax number.

Online Ordering

Hampton Research products can be ordered online. Browse the Hampton Research website, choose your products, and submit your order.

Please see our Privacy Policy should you have questions regarding sending Hampton Research personal information.

Terms and Conditions of Sales - Payment

Please read and understand the Terms and Conditions prior to placing your order.

 

Please note Hampton Research payment terms are net 30 days (from shipment date) in U.S. dollars. A 1.5% monthly late charge will be applied if payment is not received within 30 days of shipment. Please remit the payment to Hampton Research, 34 Journey, Aliso Viejo, CA 92656-3317. Payment must be made payable in U.S. dollars. For International payments please make payment via a check drawn from a U.S. bank, an international money order, or a wire transfer.

Any bank or service charges will be charged back to the customer.

You have the following payment options when purchasing products directly from Hampton Research:

               Credit Card

               Check

               Purchase Order

               Wire Transfer

Credit Card

We accept the following credit cards:

American Express

Visa

Master Card

We do not accept debit cards.

Check

If you’re paying with a personal check (U.S. funds only), we will not ship your order until payment is received. Your address and order number must appear on the check.

Send payment checks to the following address

Hampton Research Corp.

34 Journey

Aliso Viejo, CA 92656-3317

USA

 

Purchase Order

We accept purchase orders, but you must meet the following purchase order terms:

You Must Be Approved for Credit. Before we can accept your initial purchase order, you must apply and be approved for purchasing products with credit. Once you are approved, all subsequent purchase orders will be processed and the product will be shipped within one to two weeks.

There are no minimum purchase requirements.

Wire Transfer

You can pay for Hampton Research products with a wire transfer (U.S. funds only). The order number must be included with your wire transaction*. Your order number is given to you when you place the order. Please contact Hampton Research for wire transfer information.

Terms and Conditions of Sales - Returns

Please read and understand the Terms and Conditions prior to placing your order.

No returns can be accepted without prior authorization from Hampton Research. We must be notified within 10 days of receipt. Only unopened merchandise may be returned. All shipping costs and a 25% handling fee will be paid by the customer. Please contact our Customer Service Department for return instructions and a Return Authorization Number to identify an authorized return. Product must be returned within 10 days after return has been authorized. Any product we ship to you because of an error on our part, is of course, immediately returnable for replacement at no charge to you. Items that you receive because of your error may not be returnable for credit or exchange. Once an item has been out of our control, we do not feel it is fair to ask another customer to accept it. Please inspect packages upon receipt and inform Hampton Research immediately of any damage or problems. Should a product be found damaged, please retain the original shipping carton, shipping documents and any documents that might indicate that the shipment was received in damaged condition.

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